+1 347 344 5419
+44 20 3854 3033
+27 21 300 1843
WORK AT TRAVELBUD
TravelBud offers a holistic approach to teaching abroad and has become one of the go-to organizations for new and seasoned teachers alike when embarking on the life-changing experience of teaching abroad.
Enrolments Coordinator – Remote
Employment Type: Full time
TravelBud is looking for a fulltime, dedicated, qualified, innovative and dynamic Enrolments Coordinator to add and develop their skill set to further the unique teach abroad horizons set by TravelBud as a leader in the industry.
Enrolment Coordinators play a vital role in signing on new teachers to the programs we offer.
It is essentially a sales role and while sales experience is preferred but not required, you will need to have excellent communication skills, both written and verbal, think on your feet, work well in a team, be able to talk to people from all walks of life and have initiative to take ownership of your leads, be able to assess their needs and express TravelBud’s ability to meet those needs.
We pride ourselves on the fact that our team has all taught abroad and can offer first hand experience. While having teaching experience abroad will be advantageous, we will also be accepting applications from those who have worked in the travel industry or successfully met targets in a sales role before.
You will receive in depth training on product information and sales training from our Enrolments Director and need to be willing to learn new skills.
TravelBud works remotely and currently has team members in South Africa and the USA with satellite offices across South East Asia.
General Info
Enrolment Coordinators report to the Enrolments Director of TravelBud. They will work closely with the Support Director, Placement teams in country and the Senior Enrolments Coordinator.
TravelBud offers employees the unique opportunity to expand their skill set into areas they are passionate about and grow professionally in an array of valuable skills.
The close-knit TravelBud team is highly supportive and we offer a fun and fair work environment.
There will be a training and induction period, as well as a probationary period.
You will be provided with computer equipment and Voice over Internet Protocol (VoIP) headset.
Remuneration
There will be a fair, basic salary, as well as performance-driven, individual commission that essentially allows you to write your own paycheck.
Interview
Successful applications will be required to complete an interview with a panel of Directors from TravelBud.
The interview may require preparation for a role-play scenario on the part of the candidate and a culture-fit interview.
How to apply:
To apply please email the following to TravelBud’s Enrolments Director Grace Martens, with the subject title “Enrolment Coordinator Position” to grace@travelbud.com
- A detailed CV/Resumé with two contactable referees.
- A detailed motivation as to how the applicant sees his/her role in this post.
- A 30-second to 1 minute video introducing yourself and briefly telling us why you would be a good fit for the role.
- A happy, smiling photograph of yourself!
- A copy of the applicant’s identity document or passport.
Primary Responsibilities:
The demanding position of Program coordinator seeks to fulfill a role that involves:
- Speaking to and engaging with new leads that enquire about our programs
- Correspond with leads via email, VoiP and phone to the point of conversion and play an active role in increasing TravelBud’s current sales volume
- Work closely with TravelBud’s Enrolments Director who will provide you with mentorship and guidance to aid you in meeting the company’s performance requirements within this role
- Adopting and following the techniques, processes, and training provided by your Enrolments Director
The ideal candidate will have:
- Excellent communication skills
- Teach abroad or work abroad experience
- A self starter with drive and initiative
- The ability to think on their feet
- The ability to speak with candidates from all walks of life
- A passion for travel
- Proven skills in adaptability, flexibility and problem-solving
- Good administrative and leadership skills
- Be able to work as part of a team
- A willingness to relocate or travel for the position
- Be a hard worker
- A sound understanding and interest in the intricacies of teaching abroad
- Skills that can be applied to a sales role
Requirements:
Applications will be accepted by candidates that:
- Are from the USA, Canada, UK, Ireland and South Africa
- Are under the age of 35
- Hold a Bachelor’s Degree in any field
- Are able to work remotely and have access to a fast internet connection
- This is a full time position
How to apply:
To apply please email the following to TravelBud’s Enrolments Director Grace Martens, with the subject title “Enrolment Coordinator Position” to grace@travelbud.com
- A detailed CV/Resumé with two contactable referees.
- A detailed motivation as to how the applicant sees his/her role in this post.
- A 30-second to 1 minute video introducing yourself and briefly telling us why you would be a good fit for the role.
- A happy, smiling photograph of yourself!
- A copy of your identity document or passport.
Junior Program Coordinator – Cape Town, South Africa and/or Remote
Employment Type: Full time
We have a remote working position open: we are looking for a new team member to join us as Junior Program Coordinator.
We are looking for an organized, detailed orientated and passionate individual to join our team and be part of a growing program. The ideal candidate will have previous experience having taught abroad.
- Do you want to apply the experiences you’ve had living abroad to a position in a growing international company?
- Do you love to share your stories about living abroad, the good, the challenging and the adventure it took you on?
- Do you want to help others embark on a life-changing journey and prepare for moving abroad?
If so, it sounds like you may have what it takes to take on the exciting role of a Junior Program Coordinator with the TravelBud team in Cape Town!
The coordinator position will work closely with and report to the Program Support Manager.
As a Junior Program Coordinator at TravelBud, you’ll be communicating with people from all over the world who have signed up for one of our Teach Abroad programs. You’ll be responsible for assisting with pre-departure and post-arrival processes, advice and encouragement they need to embark on the life-changing journey of education, adventure and personal growth.
Our applicants contact us by email, phone, WhatsApp and Skype, so having strong written and spoken interpersonal skills will get you far.
Like the rest of the TravelBud team, you’ll need to be a great people person and work closely with our Support Manager and Enrollments Team to ensure our programs run smoothly and our applicants are well looked after.
How to apply:
If you are interested in applying for this position, please email the following to kim@travelbud.com
- Your CV/Resume and Photo
- A video of more or less 3 minutes discussing your Teach Abroad experience.
- 3 Contactable references (previous employers)
- If you have not heard from us within 5 working days of submitting your application, please consider your application unsuccessful. Only shortlisted candidates will be contacted.
Your day will consist of:
- Responding to emails in a timely manner
Speaking on the phone with applicants who have questions or concerns - Answering WhatsApp messages and assisting applicants where need be
- Assisting with document collection
- Explaining processes such as VISA application, flight bookings and travel insurance
- Quoting applicants for travel insurance
- Keeping up to date with VISA requirements and information regarding each country in which we offer programs
- Liaising and working closely with our partners
- Keeping up to date on all information regarding our programs
- Requesting reviews and speaking to applicants on how we could improve our services
- Invoicing and keeping track of payments
- Following up with applicants and reporting back to the support manager if improvements in the support process can be made
- Reporting back to the support manager with constructive ways to make your job easier
- Liaising with the rest of the TravelBud team on issues and successes
What kind of person are we looking for?
- Well organised and cool-tempered when dealing with anyone
- Positive and enthusiastic attitude towards life and your work
A self-starter who is self-motivated and driven to grow quickly in a fast-paced company Flexible attitude to work – we’re a fast-growing company in a rapidly expanding industry, so your responsibilities may change on a day-to-day basis - Strong interpersonal skills
- This position requires excellent communication skills, both spoken and written
- A big picture thinker – we want you to easily be able to identify the impact your work has on the company as a whole
- Tech Savvy – we operate on multiple systems that need to be mastered
- Strong attention to detail is essential
- The ideal candidate will have the ability to follow directions, manage multiple projects, be mature and organized, and work well in a team setting
- The ideal candidate will have a positive and empathetic approach to working with people
- Previous experience teaching in South Korea, Vietnam, Thailand, Myanmar, Costa Rica, Japan or anywhere else is strongly preferred
Requirements:
- Matric certificate or preferably higher educational qualification
- Have taught English abroad before
- Excellent command of the English language, both written and spoken
- Strong administrative skills
- Proficient computer skills, preferably in programs such as Google Suite (Docs, Calender, Gmail) and Salesforce or equivalent Customer Relationship Management (CRM) tools.
- Be willing to work remotely (unless based in Cape Town, then remotely for 2-3 times a week)
How to apply:
If you are interested in applying for this position, please email the following to kim@travelbud.com
Applications are open
- Your CV/Resume and Photo
- A video of more or less 3 minutes discussing your Teach Abroad experience.
- 3 Contactable references (previous employers)
- If you have not heard from us within 5 working days of submitting your application, please consider your application unsuccessful. Only shortlisted candidates will be contacted.