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WORK AT TRAVELBUD
TravelBud offers a holistic approach to teaching abroad and has become one of the go-to organizations for new and seasoned teachers alike when embarking on the life-changing experience of teaching abroad.
Junior Program Coordinator – Cape Town, South Africa and/or Remote
Employment Type: Full time
We have a remote working position open: we are looking for a new team member to join us as Junior Program Coordinator.
We are looking for an organized, detailed orientated and passionate individual to join our team and be part of a growing program. The ideal candidate will have previous experience having taught abroad.
- Do you want to apply the experiences you’ve had living abroad to a position in a growing international company?
- Do you love to share your stories about living abroad, the good, the challenging and the adventure it took you on?
- Do you want to help others embark on a life-changing journey and prepare for moving abroad?
If so, it sounds like you may have what it takes to take on the exciting role of a Junior Program Coordinator with the TravelBud team in Cape Town!
The coordinator position will work closely with and report to the Program Support Manager.
As a Junior Program Coordinator at TravelBud, you’ll be communicating with people from all over the world who have signed up for one of our Teach Abroad programs. You’ll be responsible for assisting with pre-departure and post-arrival processes, advice and encouragement they need to embark on the life-changing journey of education, adventure and personal growth.
Our applicants contact us by email, phone, WhatsApp and Skype, so having strong written and spoken interpersonal skills will get you far.
Like the rest of the TravelBud team, you’ll need to be a great people person and work closely with our Support Manager and Enrollments Team to ensure our programs run smoothly and our applicants are well looked after.
How to apply:
If you are interested in applying for this position, please email the following to support@travelbud.com
- Your CV/Resume and Photo
- A video of more or less 3 minutes discussing your Teach Abroad experience.
- 3 Contactable references (previous employers)
- If you have not heard from us within 5 working days of submitting your application, please consider your application unsuccessful. Only shortlisted candidates will be contacted.
Your day will consist of:
- Responding to emails in a timely manner
- Speaking on the phone with applicants who have questions or concerns
- Answering WhatsApp messages and assisting applicants where need be
- Assisting with document collection
- Explaining processes such as VISA application, flight bookings and travel insurance
- Quoting applicants for travel insurance
- Keeping up to date with VISA requirements and information regarding each country in which we offer programs
- Liaising and working closely with our partners
- Keeping up to date on all information regarding our programs
- Requesting reviews and speaking to applicants on how we could improve our services
- Invoicing and keeping track of payments
- Following up with applicants and reporting back to the support manager if improvements in the support process can be made
- Reporting back to the support manager with constructive ways to make your job easier
- Liaising with the rest of the TravelBud team on issues and successes
What kind of person are we looking for?
- Well organised and cool-tempered when dealing with anyone
- Positive and enthusiastic attitude towards life and your work
- A self-starter who is self-motivated and driven to grow quickly in a fast-paced company
- Flexible attitude to work – we’re a fast-growing company in a rapidly expanding industry, so your responsibilities may change on a day-to-day basis
- Strong interpersonal skills
- This position requires excellent communication skills, both spoken and written
- A big picture thinker – we want you to easily be able to identify the impact your work has on the company as a whole
- Tech Savvy – we operate on multiple systems that need to be mastered
- Strong attention to detail is essential
- The ideal candidate will have the ability to follow directions, manage multiple projects, be mature and organized, and work well in a team setting
- The ideal candidate will have a positive and empathetic approach to working with people
- Previous experience teaching in South Korea, Vietnam, Thailand, Myanmar, Costa Rica, Japan or anywhere else is strongly preferred
Requirements:
- Matric certificate or preferably higher educational qualification
- Have taught English abroad before
- Excellent command of the English language, both written and spoken
- Strong administrative skills
- Proficient computer skills, preferably in programs such as Google Suite (Docs, Calender, Gmail) and Salesforce or equivalent Customer Relationship Management (CRM) tools.
- Be willing to work remotely (unless based in Cape Town, then remotely for 2-3 times a week)
How to apply:
If you are interested in applying for this position, please email the following to support@travelbud.com
Applications are open until March 25th, 2024.
- Your CV/Resume and Photo
- A video of more or less 3 minutes discussing your Teach Abroad experience.
- 3 Contactable references (previous employers)
- If you have not heard from us within 5 working days of submitting your application, please consider your application unsuccessful. Only shortlisted candidates will be contacted.